Helping your friend’s love story
In order to be able to help a friend with a problem, we need to first understand what the problem is. So we need to listen first, without interrupting. If we have any questions afterwards, then it's okay to ask.
Make sure you’re not doing this just to get the story. Do it because you want to help. After figuring out ways to relate to your friend's experience, let them know things that you have done in the past that have helped you out.
Recommend the best way you think they should deal with their problem. But remember everyone is different, so you can't guarantee anything.
Give your friend advice but make sure that you don't guarantee anything. If they don't agree with you, that's okay. Trying to force them is only going to cause a fight.